Help & Support

Help

This page explains the core features of TAGHERO and where to find common settings like your profile and password.

Getting started

  • Sign in: use the sign in page.
  • Sign up: start at sign up and enter your email address.

Your dashboard

After signing in, you’ll land on your dashboard. From there you can jump to your main area (for example Your Pets for owners, Litters for breeders, or Implanter for implanters).

Your profile & contact details

Your profile is used as the keeper/breeder contact information on your registered tags. Keeping it up to date is important for reunification.

Open Settings / Your Profile to update your details. TAGHERO will also apply profile updates to your registered pets and linked tag information.

Passwords & security

  • Change your password: go to Change Password (also accessible from your profile page).
  • Forgotten password: use Reset Password to request a reset email.

Need more help?

If something looks wrong (for example, you can’t find a tag you expect, or a tag is not registered), please contact us on 0330 043 5244 or email [email protected].

Dog with a cape